Refund and Returns Policy

Effective Date: October 6, 2024

Thank you for shopping with us at Toolnexaguard . We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund and return policy below.

1. Returns

  • Eligibility for Returns:

    • You may return most new, unopened items within 30 days of delivery for a full refund.
    • Items must be in their original condition, including all tags, packaging, and accessories.

  • Non-Returnable Items:

    • Certain items are non-returnable, such as:
      • Gift cards
      • Downloadable software products
      • Some health and personal care items

2. Refunds

  • Processing Refunds:

    • Refunds will be processed within 5-7 business days after we receive and inspect your returned item.
    • The refund will be credited back to your original payment method.

  • Shipping Costs:

    • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. How to Initiate a Return

  • To initiate a return, please contact us at:

  • Include your order number, item(s) you wish to return, and the reason for the return.

4. Exchanges

  • If you need to exchange an item for the same item or a different size/color, please contact us to initiate the exchange process.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will arrange for a replacement or a full refund.

6. Changes to This Policy

  • We may update our refund and returns policy from time to time. Any changes will be posted on this page with an updated effective date.